NYS LTC Resources

CMS Regional Office Contact
Click here for listing of CMS regional office contacts. 

State Medicaid Director
New York Office of Health Insurance Programs
Jason Helgerson, Medicaid Director


Quality Improvement Organization

Thomas Hartman, Vice President, Health Care Quality Improvement
1979 Marcus Avenue
Lake Success, NY 11042-1002
Ph: 516-326-3182
Fax: 516-328-2310

Long Term Care Ombudsman

Mark Miller, State LTC Ombudsman
New York State Office for the Aging
2 Empire State Plaza Albany, NY 12223
Work: (518) 408-1469

State Survey Agency
Director Administrative Services Unit Office of Long Term Care Office of Health Systems Management Administrative Services Unit
Empire State Plaza – Corning Tower, Rm.
1861 Albany, NY 12237
Phone: 518-486-9177
Fax: 518-474-2881 

State Medicare Administrative Contractors (MAC)
Click here for a CMS list of MACs by state as of November 2013.
You can also visit CMS’ MAC website for more information.